IT Support for Your Team

Additional Support That Makes a Difference

XSO knows the

IT PROFESSIONALS

What is essential for organizations with internal IT resources?

01

BROADEN YOUR CAPABILITIES

Expanding IT expertise through access to a broad team of systems engineers and subject matter experts.

03

COLLABORATIVE DOCUMENTATION

Centralized information to ensure consistent and continuous support.

05

MEANINGFUL REPORTING AND METRICS

Accurate information enables better business decisions.

02

EXPANDED RESOURCES

Divisions of labor and accountability.

04

FORMALIZING SUPPORT PROCESSES

Leverage the advantages of mature processes and systems.

06

TRUE PARTNERSHIP

Offload non-critical tasks while providing coverage for overflow and staff absences.

ARE YOU READY FOR CO-MANAGED SERVICES?

DO YOU HAVE ONE IT PERSON WHO:

  • Is constantly overwhelmed with daily tickets and emergencies?
  • Never has enough time to complete all IT responsibilities?
  • So buried in daily tasks that there’s no time for other IT projects?
  • Unable to take vacation or sick time because no one can step in?
  • Feels like new technology is always just out of reach?

... OR MAYBE YOU HAVE AN IT TEAM THAT ...

  • Lacks the expertise or time to handle specialized IT projects?
  • Has a backlog of unresolved or untouched IT issues?
  • Must focus on applications rather than infrastructure or strategic projects?
  • Is overwhelmed, but adding another full-time employee isn’t an option?
  • Wants automation, but the required tools are costly and complex?

XSO Understands Co-Managed IT

If any of these situations sound familiar, you’re ready

It’s not an either/or choice—you can have the best of both worlds.

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